Consumers are increasingly concerned with their data protection and privacy rights. This means that protecting the confidentiality of your customer data should always be a top priority when making business decisions such as outsourcing.
While you may opt to sub-contract a service, you never outsource the related risks, and the reality is your customer information is only as secure as the weakest link who has access to your data.
As such, Throtle believes it’s critical to be extremely selective when choosing your data partners to ensure they are not only a great business fit to deliver your identity resolution and onboarding services, but that they’re also managing security, privacy and compliance risks in line with your standards and industry best practices.
To help ensure you have the right visibility, Throtle recommends taking a proactive approach to evaluate your vendor’s control program prior to outsourcing any services. Below are a few potential risk areas to consider as part of this due diligence process:
The above set of questions represent just some of the many risk areas to evaluate when narrowing your vendor selection. This list is provided for information purposes only; as every outsourcing situation is unique, the information is not intended to be comprehensive and should not be taken as legal advice. Throtle is happy to partner with your security and compliance teams to provide the necessary assurance to support your vendor selection process.
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