Throtle's Identity Insights Blog is the best source to learn about identity, data best practices, trends and the strategies shaping today’s digital world.

The Critical Role of Identity Resolution in Powering Next Best Action Strategies
Identity Courtney Fenty Identity Courtney Fenty

The Critical Role of Identity Resolution in Powering Next Best Action Strategies

In today's hyper-connected digital landscape, healthcare marketers are increasingly focusing on delivering personalized experiences to their customers. One concept at the heart of personalized customer engagement is "Next Best Action" (NBA) — a strategy that leverages data analytics to determine the most appropriate action to take with a customer at any given moment.

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